Contact
Contact Newhill Deals
Newhill Deals is the trading name of Homeslates Ltd, an independent UK retailer run from our warehouse in Barnsley, South Yorkshire. If you need help with an order, have a product question, or want to check availability, we'd love to hear from you.
How to reach us
The fastest route is email — our customer service team monitors hello@newhilldeals.co.uk Monday to Friday and aims to respond within one working day. For urgent order queries you can also call us on 01924 763439 during business hours.
Business hours
Monday to Friday, 10am – 4pm UK time. We are closed on weekends and UK bank holidays. Orders can still be placed on the website 24/7 and will be processed on the next working day.
Before you get in touch
- For order queries, include your order number (in your order confirmation email).
- For product questions, include the product name or URL.
- For returns, please read our 30-day return policy first — most return questions are answered there.
- For business VAT invoices, tell us the order number and company name.
Our address
Homeslates Ltd (trading as Newhill Deals)
Unit 4 Darton Business Park
Barnsley Road, Darton
Barnsley S75 5QX
United Kingdom
Business details
Homeslates Ltd is registered in England and Wales. Companies House number: 12596826. VAT number: GB356626673. We are an independent reseller of third-party branded products and are not affiliated with the brands we sell unless stated on a product page.
What we can help with
- Order status, dispatch, and delivery updates
- Returns and refunds within our 30-day policy
- Product stock and availability enquiries
- Sourcing requests — if you can't find what you need on the site, ask us
- VAT invoices for business customers
- Account and login support
About us
Newhill Deals has traded online since 2020. We hold stock in our own warehouse and dispatch same-day on orders placed before 1pm Monday to Friday via established UK couriers. Every order is packed and shipped by our team — not a third-party fulfilment service — so if something goes wrong, the person fixing it is the same person who packed it.