Shipping policy
Newhill Deals is a trading name of Homeslates Ltd, a company registered in England & Wales (Company Number: 12596826). VAT Registration Number: GB356626673. Registered Address: Unit 4 Darton Business Park, Barnsley Road, Darton, Barnsley, South Yorkshire, S75 5QX
At Newhill Deals, we believe that nobody should have to wait an excessive amount of time for their order, so we only use next day shipping services.
Delivery Destinations
We currently ship to England, Scotland, Wales and the surrounding isles. Unfortunately, we do not ship outside of the United Kingdom at this time.
Shipping Costs
- Orders of £20 or more (after any discount): free delivery
- Orders under £20: £3.99
All prices displayed on our website are inclusive of VAT.
Dispatch Times
- Orders placed before 1:00 PM (Monday to Friday): Dispatched the same working day.
- Orders placed after 1:00 PM, or on weekends and bank holidays: Dispatched the next working day.
Delivery Times
Orders are usually delivered within 1 to 2 working days of dispatch. We use the following carriers:
- Royal Mail for small parcels.
- UPS for oversized parcels.
Please note that delivery times are estimates provided by our carriers and are not guaranteed. Working days are Monday to Friday, excluding UK bank holidays.
Order Tracking
Once your order has been dispatched, you will receive a confirmation email with tracking information where available.
If your parcel is lost in transit, we will send a replacement or give you a full refund once the courier confirms it is lost or 5 working days after its expected delivery date. Your order is our responsibility until it reaches you.
Contact Us
If you have any questions about shipping or delivery, please contact our customer service team:
- Email: hello@newhilldeals.co.uk
- Phone: 01924 763439
- Business Hours: Monday to Friday, 10am – 4pm
- Newhill Deals, Unit 4 Darton Business Park, Barnsley Road, Darton, Barnsley, South Yorkshire, S75 5QX
Newhill Deals is a trading name of Homeslates Ltd (Company Number: 12596826).